FAQ

  • Shipping
  • SYLTBAR Sparkling Wines
  • Find SYLTBAR
  • Offers
  • Placing Orders
Shipping
How long does shipping take?

We aim to ship orders in a timely fashion. When possible, orders placed before 10AM EST are shipped the same day. The type of carrier and shipping speed we use is determine by the recipient’s local and state laws. You’ll receive tracking information as soon as your box ships. If you need expedited
shipping, you can reach out to us anytime at atyourservice@syltbar.com, or at 754 200 6086

SYLTBAR Sparkling Wines
Why was SYLTBAR created?

SYLTBAR was created to bring consumers premium quality wines at non-premium prices. There are so many different types of mass-produced Proseccos and wines available right now that are filled with added sulfites for extended shelf life, and added sugar for taste.

SYLTBAR was created to give you a high-quality Prosecco that you can drink every day. There is no special occasion needed to enjoy a glass of SYLTBAR!

What’s the difference between the Prosecco and Sparkling Rosé?

Mr SYLTBAR Premium Prosecco is made from 100% Glera grapes. By Italian Law, Prosecco must contain at least 85% Glera Grape to be labeled as Prosecco. Other Proseccos only contain 85% Glera Grape, and the remaining 15% is a mix of cheaper grapes. SYLTBAR uses 100% Glera Grape and is certified by the DOC.

Mrs SYLTBAR Sparkling Rosé is made from 100% Merlot grapes. Many sparkling Rosés use a Pinot Noir Grape blend. SYLTBAR uses 100% Merlot, which is very rare because Merlot has less acidity.

The type of grape used determines the resulting flavor of our sparkling products. A Sparkling Rosé never can be a Prosecco because of the grape used to make it.

What difference does a 4-month fermentation process make?

The secondary fermentation process for SYLTBAR Sparkling Wine products takes up to 4 months. This is the optimal amount of time to ensure that only fruit sugars are left. The end result is a naturally produced Prosecco and Sparkling Rosé that has no added sugars and no added sulfites.

There are only 1.5 grams of carbs in a 6 oz glass (compared to an average of grams) and 66ppm sulfites in a 6 oz glass (compared to an average of 140ppm).

How many calories are in a glass?

There are only 49 calories per 6 oz glass of our Prosecco and 63 calories in our 6 oz glass of Sparkling Rosé. That’s almost half, or sometimes only one-third, the amount of the calories compared to other Prosecco, Champagne, Cava and other sparkling wine because of the added sugar. (Calculated via glucose content)

What’s the alcohol content of your products?

Despite the limited number of calories in SYLTBAR products, the alcohol content for both the SYLTBAR Prosecco and SYLTBAR Sparkling Rosé is 11.5%, which is comparable to sparkling wines with more calories.

Can I drink SYLTBAR while I’m on a Ketogenic or low-carb diet?

You absolutely can! The Keto diet is a very low-carb, high-fat diet and is restricted to under 20 grams of carbs a day. SYLTBAR Premium Prosecco contains about 1.5 g of carbs per 6 oz glass and only 0.29 g of sugar. SYLTBAR Sparkling Rosé amounts to 1.54 g of carbs per 6 oz pour and only 0.33 grams of sugar. Enjoy either of these while on your diet - in moderation!

Find SYLTBAR
Which stores can I purchase your product at?

We are currently available at stores in select states: Florida, Illinois, Massachusetts, Rhode Island, Nevada, District of Columbia, Indiana, New York, Texas, California, Colorado, New Jersey, North Carolina, Michigan and Hawaii.

Some wine retail chains that carry SYLTBAR include Whole Foods and Total Wine. Use our Store Locator to find a retailer near you.  Don’t see your favorite shop listed? Contact us and tell us where you want to see SYLTBAR products.

Which restaurants are you currently in?

Whether you like vegan food, steak, sushi or new concepts you can find SYLTBAR at great restaurants like Nobu, Fig & Olive,  Steak48,Planta and Noble House Group. Check out our list of restaurants and stop by our favorite spots. Don’t just order any Prosecco at a restaurant, ask for Syltbar!

How long has SYLTBAR been available in the US?

After 25 years of success in Germany, we launched SYLTBAR in the US in 2010.

Offers
How can I get free shipping?

Orders over $200 qualify for free shipping. Want to save 10% off your order? Join our SYLTBAR VIP Wine Club, we ship every 4, 8, or 12 weeks apart. No commitments, no cancellation fees.

Do you offer bulk discounts for weddings or events?

We offer bulk discounts for orders of 5 cases of 12 bottles or more. Please ensure that your venue and caterer allows you to provide your own sparkling wine. Bulk orders cannot be returned. Tell us about your event through the contact form and we’ll get in touch.

How do I receive information about special promotions?

Please scroll down to the bottom of our site and enter your email to receive our newsletter. You may only sign up to receive promotional e-mails if you are at least 21 years old. Accordingly, if you sign up to receive e-mails from SYLTBAR, you are affirming that you are at least 21 years old.

How can I earn referral credits?

Sharing SYLTBAR with your friends? Get rewarded for every new customer you refer. Your friend will receive $25 off their first purchase, then we'll thank you with your own $25 credit. (Wine Club members can also take advantage of this offer and apply it to your next box!) Free to sign up!

Placing Orders
May I place an order by phone?

Typically, all orders must be placed through our website. However, if you are sending an order for more than 6 people or have a business/corporate gift order consisting of 12 bottles or more, please email us at: atyourservice@syltbar.com.

I was told that my order could not be verified because my credit card information did not match. I know that this is my correct address. Can you still process my order?

Due to our strict verification policy, which is in place due to a high rate of fraud for certain products, if we cannot verify that all your information is correct, we cannot arrange for your delivery. You will either have to contact your credit card company and have them rectify the situation or provide us with another credit card to use for purchase. When all information is verified and satisfactory to our credit processing department, your order will then be processed.

Please note that we utilize a technology-based service to approve transactions. We apologize for the inconvenience caused in the event that one of our customer service representatives contacts you because your order is “flagged” as a potential unauthorized or fraudulent transaction. It may be just a matter of your transaction triggering an anti-fraud alert to us. We value your patronage and respectfully request that you allow our customer service to inquire further with you for additional information that will rectify the anti-fraud concern. We hope that you understand that the process we employ helps reduce fraud and allows us to keep prices competitive for all customers.

I opened a bottle and it was spoiled. How can I get a replacement?

Please write to us at atyourservice@syltbar.com for additional information and steps for getting a replacement.