All orders placed before 10am EST will be shipped out the same day. All orders placed after 10am EST will be shipped the next business day. You’ll receive tracking number information as soon as your box ships. If you need expedited shipping, you can reach us anytime atatyourservice@syltbar.comor call at 754-200-6086 

Alabama/ AL, Alaska/AK, Arkansas/ AR, Mississippi/ MS, Oklahoma/ OK, South Dakota/ SD, Utah/ UT and Vermont/ VT

An adult signature (21+) is required for delivery and UPS or FedEx will make 3 delivery attempts before the package is returned to our warehouse. A restocking fee will be applied if your package is returned. Please track your shipment to see the delivery status and make arrangements in advance of the expected delivery date.

If you won't be available to receive your package on the expected delivery date, please contact the carrier to set up a different delivery date.

Purchases of 12 or more receive free ground shipping. The ground shipping rate for orders below 12 bottles starts at $15 -20 depending on your location. Shipping rates to Hawaii are as follows: $70 for 6 bottles, $85 for 9 bottles, and $100 for 12 bottles.

Typically, ground shipping takes 2-3 business days if you’re on the East Coast, and 5-7 business days if you’re on the West Coast. You’ll get tracking information as soon as your box ships. If you need expedited shipping, you can reach out to us anytime at atyourservice@syltbar.com, or at 754 200-6086.
A 25% restocking fee will be applied if your package is returned. Please track your shipment to see the delivery status and make arrangements in advance of the expected delivery date.
If you won't be available to receive your package on the expected delivery date, please contact the carrier to set up a different delivery date. 

You can reroute or reschedule your shipment directly through UPS myChoice, or FedEx manage Delivery.
A 25% restocking fee will be applied if your package is returned. Please track your shipment to see the delivery status and make arrangements in advance of the expected delivery date.
If you won't be available to receive your package on the expected delivery date, please contact the carrier to set up a different delivery date.

We only ship within the United States. If you need help finding SYLTBAR in your country, please call us at 754-200-6086 or email at atyourservice@syltbar.com

Because of the Alcohol regulations in the US we are unable to accept returns once your wine has been delivered. If you are dissatisfied with your purchase, please contact customer service atatyourservice@syltbar.com. See our Return Policy for more information.

SYLTBAR is not responsible for lost or stolen packages that are marked “Delivered” by the carrier. In some cases, carriers mark packages “Delivered” prematurely and end up delivering packages a couple of days later. We suggest waiting 2-3 days before reaching out to us. If your package is lost or stolen or is stuck in transit with the carrier, we will file a claim with the carrier on your behalf. Please contact us at  for further assistance atatyourservice@syltbar.com

The University of Miami Diabetes Research Institute actually conducted a test to compare the glucose levels with 80 sparkling wine brands,
Champagne, Cavas and Prosecco and SYLTBAR was the winner to have the lowest sugar content because of the double fermentation process.

We are currently available at stores in select states: Florida, Illinois, Massachusetts, Rhode Island, Nevada, District of Columbia, Indiana, New York, Texas, California, Colorado, New Jersey, North Carolina, Michigan and Hawaii.

Some wine retail chains that carry SYLTBAR include Whole Foods and Total Wine. Use our Store Locator to find a retailer near you.  Don’t see your favorite shop listed? Contact us and tell us where you want to see SYLTBAR products.

Whether you like vegan food, steak, sushi or new concepts you can find SYLTBAR at great restaurants like Nobu, Fig & Olive,  Steak48,Planta and Noble House Group. Check out our list of restaurants and stop by our favorite spots. Don’t just order any Prosecco at a restaurant, ask for Syltbar!

After 25 years of success in Germany, we launched SYLTBAR in the US in 2010.

Orders of 12 bottles and more qualify for free shipping. Want to save 10% off your order? Join our SYLTBAR VIP Wine Club, we ship every 4 or 8 weeks apart. No commitments, no cancellation fees.

We offer bulk discounts for orders of 5 cases of 12 bottles or more. Please ensure that your venue and caterer allows you to provide your own sparkling wine. Bulk orders cannot be returned. Tell us about your event through the contact form and we’ll get in touch.

Please scroll down to the bottom of our site and enter your email to receive our newsletter. You may only sign up to receive promotional e-mails if you are at least 21 years old. Accordingly, if you sign up to receive e-mails from SYLTBAR, you are affirming that you are at least 21 years old.

Sharing SYLTBAR with your friends? Get rewarded for every new customer you refer. Your friend will receive $25 off their first purchase, then we'll thank you with your own $25 credit. (Wine Club members can also take advantage of this offer and apply it to your next box!) Free to sign up!

Typically, all orders must be placed through our website. However, if you are sending an order for more than 6 people or have a business/corporate gift order consisting of 12 bottles or more, please email us at: atyourservice@syltbar.com.

Due to our strict verification policy, which is in place due to a high rate of fraud for certain products, if we cannot verify that all your information is correct, we cannot arrange for your delivery. You will either have to contact your credit card company and have them rectify the situation or provide us with another credit card to use for purchase. When all information is verified and satisfactory to our credit processing department, your order will then be processed.

Please note that we utilize a technology-based service to approve transactions. We apologize for the inconvenience caused in the event that one of our customer service representatives contacts you because your order is “flagged” as a potential unauthorized or fraudulent transaction. It may be just a matter of your transaction triggering an anti-fraud alert to us. We value your patronage and respectfully request that you allow our customer service to inquire further with you for additional information that will rectify the anti-fraud concern. We hope that you understand that the process we employ helps reduce fraud and allows us to keep prices competitive for all customers.

Please write to us at atyourservice@syltbar.com for additional information and steps for getting a replacement.