Cancellation policy

By enrolling in the SYLTBAR Wine Club, you agree to these Wine Club Terms & Conditions. You must create a Wine Club account at SYLTBAR.com and provide accurate, complete, and current account information. You are responsible for maintaining your account and payment information at all times.

By joining the SYLTBAR Wine Club, you authorize SYLTBAR to charge the payment method you provide for your recurring shipments according to the delivery frequency you select during enrollment. Your membership will automatically renew, and your payment method will be charged before each scheduled shipment unless you update, pause, skip, or cancel your membership before your next billing date.

You authorize SYLTBAR to securely retain your payment information for future recurring charges without requiring additional authorization for each shipment. You are responsible for keeping your payment method current. Please promptly update your payment information if your card expires, is replaced, cancelled, lost, stolen, compromised, or if your billing information changes.

If the amount of your recurring order changes due to product price increase SYLTBAR will notify you before your next scheduled billing date. Unless you modify or cancel your membership before the billing date, the updated amount will be charged to your payment method.

If a payment cannot be successfully processed, SYLTBAR may retry the payment and notify you to update your payment method. Your shipment may be delayed until successful payment is received.

Members may manage their subscription through their customer portal or by contacting the SYLTBAR Concierge Team. You may update your payment method, shipping address, wine selections, shipment frequency, and next shipment date at any time before your next billing date.

Members may pause their subscription for up to two (2) months per calendar year and skip one (1) shipment per calendar year.

Once your recurring order has been processed, you will receive a confirmation email. You may request cancellation within twenty-four (24) hours of receiving the confirmation email, provided your order has not yet entered fulfillment. Once an order has been packed or shipped, it cannot be cancelled or refunded except as required by applicable law.

You may cancel your Wine Club membership at any time without cancellation fees by using your customer portal or by contacting the SYLTBAR Concierge Team before your next scheduled billing date. Cancellation will stop future recurring charges but will not affect any order that has already been processed or shipped.

Wine Club shipments are subject to SYLTBAR's Shipping Policy. An adult twenty-one (21) years of age or older must be available to receive and sign for shipments where required by law.

SYLTBAR reserves the right to modify the Wine Club program, its benefits, pricing, shipment schedules, and these Terms & Conditions at any time. Material changes will be communicated to members before they become effective. Continued participation in the Wine Club after such changes constitutes acceptance of the revised Terms & Conditions.

If you have any questions or need assistance updating your wine club subscription please contact us.